These terms and conditions are incorporated into all bookings (whether made online, by telephone, by email, in person or any other method) and all agreements for the provision of services by the Deni Kiro Style limited.
Definitions
“We” means the team of Deni Kiro Style Limited;
“Services” means personal styling, wardrobe edit and personal shopping and any other services provided to you by the Deni Kiro Style Limited;
“Client” or “you” means any person who contracts with the Deni Kiro Style Limited for the provision of Services.
Styling Sessions & Payments
Payment for styling appointments and gift vouchers must be made upon purchase/booking. Payments are to secure the appointment and are non-refundable. If an appointment is cancelled it will be forfeited. Gift vouchers may only be exchanged for Services and no cash rebate will be made for appointments shortened at your request. Payments made via invoice are due upon receipt.
Your session will begin and last the duration it is booked for and it is your responsibility to arrive on time. On the occasion when a styling session runs over, extra time will be charged £65 per half an hour and £125 per hour for each member of the styling team. It is your responsibility to keep a track of time and allow yourself adequate time for any tailoring services required, checking out the shopping, bagging of goods by the department stores.
Postponement and Cancellation
If you wish to reschedule or postpone an appointment you must give us no less than 7 days notice before the appointment is due to start. Failure to do so may result in the appointment being cancelled. If we can agree on an alternative future date any payment will be transferred to the rescheduled appointment but cannot be refunded. If you request rescheduling or cancel your appointment with notice less than 24 hours an admin fee of £65 will be applied.
Gift Vouchers
Gift vouchers are valid for 12 months from the date of issue. If no date is specified on the voucher the holder must make an appointment. If the holder wishes to postpone an appointment they must inform us not less than 24 hours before the appointment is due to start.
Relationship with Stores
Deni Kiro Style does not act as an agent for any of the stores to which we may introduce you or accompany you for shopping. Contracts for the purchase of goods are between you and the relevant store and the terms and conditions of sale and requirements regarding price, returns, defects and all other issues will be such as the store may impose or as you may agree with the store. Deni Kiro Style has no liability for the quality, condition or performance of any goods which you may purchase during, or as a result of, the provision of Services by the Deni Kiro Styling.
Style Events
We require a minimum of 7 days notice for any rescheduling or cancellation. You are entitled to a full refund for any cancellation made over 7 days minus 12% cancellation fee. If the notice is less 7 days an admin fee of £20 will be deducted.
Wording for Web pages
You should refer to our Terms and Conditions set out on this website which applies to all services provided by the Deni Kiro Style.
Location
Deni Kiro Style is ideally placed for services within Greater London. You can, of course, choose your preferred location. If you are located outside of London or the UK, travel costs outside of London will apply.
For styling at your house, we allow a maximum of 45 minutes travels from Mayfair and 1 hour for Wardrobe Cleanse home visits. Anything more than this is subject to additional transport rates.
You will automatically opt into Deni Kiro Style newsletter upon booking an Initial Free Consultation, filling the Style Questionnaire or entering one of our giveaways. (with the option the opt-out later).
